The desk staff are polite and helpful as are the assistants. However, I do not recommend that you visit Dr. Tang if you desire to be treated with any sort of respect. The doctor was very rude to my son, and from what I can gather from subsequent visits with another dentist, he failed to diagnose the probem. During the visit he implied that we were exagerating, and when I called the office the next day he declined to speak with me about my son's quite serious pain.