I took my son to Dr. Hill for 2 routine cleanings/check-up (he had bad experience with another pediatric dentist prior going to Dr. Hill). The first one was pleasant as the dental hygienist/assistance were very patient with my son. For the second visit, Dr. Hill was actually doing the cleaning herself and she was not very patient with my son. Instead of explaining to my son the position that she needs him in for the exam (that he was not comfortable with), she forced him and made him cry. Dr. Hill basically did not take the time to try any alternatives. I felt like she was there to do her job as a dentist and get her patient out as fast as she can. I understands that she is only in the office 3 days a week and you can't get a simple phone call return after leaving them a message.
out of 5 stars
