I really didn't have a choice when my daughter's insurance changed to take her to a descent dentist - I don't think the hygenist there thinks that the children are not listening to their negative comments about their teeth but they are. If they have something negative to say among the staff about the child sitting in that chair --keep it to yourself and tell the children in a constructive manner about their dental hygiene...there is a nice way and a negative way to talk to the chldren!!! It definitely doesn't make the parent's job any easier about what others say about their children.