This dentist came recommended and the appointment was good. When we first contacted for the appointment we were told by the office staff our insurance was covered. Needless to say, the office staff did not do any research and concluded that we were responsible for the bill. After trying to figure out what happened the receptionist hung up on my wife. I place the unpleasantness of the office staff clearly on the dentist as he hires and fires. We will not be returning to this dentist and will NOT recommend them to anyone else. Highly recommend that if you decide to use this dentist that you do not rely on the office staff to do their job and do the research yourself.