k Good surgeon but non-existent on reminding it's time to be looked at again and education about your condition is extremely minimal. This could be rectified by sending out timely emails to patients reminding them it's time make another appointment and include an attachment reminding them of their condition and what to be aware of. Gum disease can't be detected by the five senses so what we know is strictly what we're told by our dental health pros. So why doesn't Dr. Huynh remind and educate? Follow the money! America's population is getting older- Business is Good. Also, if he doesn't remind you to come in you won't and your condition will probably get worse; which will require more extensive (and expensive) treatment.
I asked him why he didn't get in touch and he said because I cancelled my follow-up. I had to leave town to make a living. I told him, I felt he had a responsibility toward my now worsened condition and asked for a discount on his new 5k assessment. He had a cow and then hung up on me. The kicker is my new periodontist doesn't think I need the surgery suggested by Huynh.! This guy isn't Attila the Hun, but there's better people out there. A lot better.
About Front Desk: They were fine.
About Hygienist: She was fine, but they ain't doin' charity work, over a grand for a deep cleaning