Review by
Smiling Patient
Stars:
2.0
on
2008-04-28
Link
Facilities:
Service:
Painless:
Results:
Cost:
Dr. Matian is very friendly but provided very poor service. He scheduled a deep cleaning (my first time) and did not explain what it would entail or give me the option of doing half of the mouth first and half a few days later. The deep cleaning was very painful - he injected me about 20 times, very unsystematically (as he felt that I was feeling pain). He jumped all over my mouth very unsystematically during the cleaning. My entire mouth was numb and then they asked me to rinse my mouth! My mouth was dripping blood (of course I couldn't feel it) and by the time I got into my car and looked in a mirror, I looked like a vampire. He said the numbness would last an hour but it lasted about five. Thank goodness I had not planned to go back to work. Then, his office billed me for two visits - one for half the mouth and one for the other half - the second was billed for a date I was not in the office. When I told him about this, he was so surprised that they hadn't offered me two visits (but it was HE who had scheduled the visit AND performed the deep cleaning). In sum, I felt that I was just a patient to him (just dollars) and he did not care about my well-being until after I complained (months later).
out of 5 stars
