Review by
Smiling Patient
Stars:
2.5
on
2006-04-27
Link
Facilities:
Service:
Painless:
Results:
Cost:
His admin staff is INCOMPETENT. They did not provide me with a written estimate but told me they would call me. I called them a month later. I was told $469 for two procedures needed. As it turns out after I had the frst procedure, it was $469 for only the first. The second would be $1200 since I was over my insurance max benefit. I cancelled the second procedure. Looking at insurance paperwork 3 months later, my insurance covered enough so that my out of pocket was $283. I called the office and had to ask for the difference to be credited back to my card. The lady said that I wasn't notified because she happened to be out of office the day the insurance sent the overpayment paperwork into the office. In addition, I asked for an appt on 4/21. They scheduled it for 3/21 and refused to admit their mistake. INCOMPETENT!
Dr. Silverstein is a seemingly nice man. The procedure went fine. I had a tissue graft done for receeding gums, but my dentist pointed out that my root was still revealed in one spot.
out of 5 stars
