I have yet to see all of my claims put through, even though I was assured they were all submitted to my insurance company. Only one was finally put through because I brought it to the staff's attention that my total annual maximum had not been met for the year. I was charged a fee the day of the service and paid it even before I went back to get the work done. Unfortunately, I blame myself that I left without any kind of bill showing me the charges, negotiated fee and final bill. All I received was a receipt from my credit card payment. So he got my money plus another small fee from my insurance company. I call this unethical as he is part of a preferred in-network dentist program and I don't even have proof that he honored the negotiated in-network fee because all my claims were not submitted to my insurance company and do I have a bill for services rendered.