I had a skin graft from the roof of my mouth to put on my gum line for recession problems. While Dr. Hovey presented in the initial visit as friendly, and his other staff members, the care during treatment and at the follow up session were disappointing. First, I was given a prescription to minimize anxiety during the hour procedure. It hardly worked and I was super anxious the whole time. The doctor didn't talk to me or comfort me once during the procedure. Stitches were supposed to be removed 2 weeks later. Because the doctor was on vacation, I wasn't seen for 3 weeks, by which time the removal of stitches was very painful because my skin had grown over them. Plus it was really annoying to have them hanging around in my mouth for 3 weeks. When I came in to have stitches removed, the assistant removed them, and I waited 20 minutes for the doctor to see me. The assistant kept telling me it'd be just a couple more minutes. Finally I left because I had another appointment. Also, the day of the surgery the doctor said he'd call me that night, and never called me then or at any time thereafter. I have to have the procedure done on the other side of my mouth in a few months. I will not return to Dr. Hovey.
out of 5 stars
