While the staff is patient and attentive, and Dr. Khang himself is obviously very knowledgeable, he's not good about communicating with his patients. I had two failed procedures, and both times, I really had no idea why. I tried asking questions, but the doc always answers with one foot literally out the door, giving one-word answers. Look, I have an MPH in public health, a bachelors in psych, and I'm working on my RN...if I can't understand what's going on, I can only imagine what it's like for patients without a healthcare background. I constantly felt brushed off, and I never could find the right moment to express my concerns due to the frenetic pace. After the second failed procedure, I decided to move elsewhere, at my own expense. Perhaps the failures were unavoidable and not the doc's fault. But I just don't know, due to the really poor patient education that goes on here.
About Hygienist: I loved my hygienist here! She would rub my shoulder and wrist whenever the doc administered a shot, and she did a lot to alleviate my anxiety. I did not like watching the doc snap orders at her, though. She was wonderful, and really took the time to talk to me and make me feel comfortable. I wish I had more time with her to ask questions.
I know this doctor: 2 years
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