Dr Fitzloff's wife made my experience in his office horrible. She is unprofessional, negitive, talks down to her husband the Dr, and all this brings the stress level higher for the patient.
From my first conversation with her on the telephone, and the 3 times I was in the office, the woman never smiled and her demenor carried over to the telephone, the other assistant, even the UPS person. You have to ask yoursel....and I'm paying to be treated this way????
The Dr. is very nice and I actually felt sorry for him. When you're paying someone thousands of dollars to do work on your mouth you want to have confidence in them, not feel sorry for them becasue their spouse is talking down to them... That was stressfull in it self. I think he will lose more business as long as she is his assistant, and the face people see when then come for treatment. She is very cold and seems very uncaring in her demenor.
out of 5 stars
