It is unfortunate that the internet serves as a forum to post such lies about a dentist and his wife as payback for being dismissed as patients. I read these reviews because a recently dismissed patient made a threat that she would "slaughter" me on this web site. I am the office manager and wife of Dr. Richard Fitzloff and would like to think that a reasonably intelligent person would recognize the lengthy negative reviews for what they are; very sour grapes by two patients who were dismissed by Dr. Fitzloff. One for chronic missed appointments and the other for stealing office property. Neither was mid treatment. They were both in the consultation phase.Their reviews are blatently slanderous and I recognized the patients immediatly.
Dr. Fitzloff and I are both very professional and have a high level of integrity. Patients are treated with respect and the highest standard of care. We enjoy a wonderful reputation in the dental community and have many many terrific and very satisfied patients.
I think it's resonable to dimiss a patient who misses multiple appointments or the one who steals. Wouldn't you?