Review by
Smiling Patient
Stars:
1.0
on
2016-08-03
Link
Facilities:
Service:
Painless:
Results:
Cost:
Horrible experience! My 85 yr old mother was referred to Dr. Stanger to have a loose bridge glued in when her regular dentist was on vacation. He talked her into getting a new $15,000 bridge, and had her leave a $5,000 deposit. They had her sign the paperwork while she was still sitting in the dentist's chair! She told us she felt pressured and overwhelmed when she left his office at 4:30 that afternoon, and when we called early the next morning to tell them my mother changed her mind and to please cancel the order, the office mgr said it was too late, and that the lab was already working on it! We asked to have the Dr call us, but he has never called us back! They finally refunded part of the money, but they are still keeping $1,000. They are charging my mom for all sorts of fees, and lab costs, even though we called them immediately and told them to cancel it. Worst part - 2 days later after she left their office, her bridge literally fell out of her mouth, and we had to take her to an emergency dentist and pay another $200 to have her bridge glued in properly. They are still refusing to return any of the $1,000 they are still keeping, and we are having to dispute the bill thru the credit card company!!
out of 5 stars
