Doctor Krackow is a mensch. He looks you in the eyes, relates, and listens. He is one of the few dentists I've ever been treated by (over 60 years) who seriously considers alternative treatment plans, and looks to his patient for feedback. One crown was redone, without so much as a frown, when it failed to totally cover up for my very receding gum-line. His work has been much admired by other Dental professionals.