Review by
bigskycowgirl
Stars:
3.5
on
2008-02-26
Link
Facilities:
Service:
Painless:
Results:
Cost:
Dr. Wolford was awesome,best bedside manner, interns were great. My surgery was 9 hrs long, originally expected to be 12 hrs, very little pain/discomfort. Biggest frustration was front desk/staff. My insurance paid, I prepaid aprox $10,000 (can't remember for sure-it's been 12 yrs) but was billed for another $6/8000. No one would discuss with me, why I owed so much more, when my surgery was 3 hrs less than predetermination. If I asked to speak to someone, Eve, front desk/office mgr would close the doors to insurance spec. etc. Financially it was a very stressful situation & caused many hours of grief and depression post-op. Took me at least 6 yrs to get over it & who knows how much money in counseling & treatment. Had 4 years ortho treatment before and a year after in which my top 6 teeth became loose. Dr. W suggested it was the ortho treatment after and ortho suggested it was the surgeon, but neither would discuss my situation,. I would choose him as a surgeon again, just wish his staff had been more considerate. I still have the same headaches and grinding that I had before the surgery, but I do not have the same tmj pain, however I take medications for that now and have lived a normal life after getting over the depression.
out of 5 stars
