I too have been a patient of Dr. Scott's for a number of years. I often question why I have stuck around as long as I have. I don't feel he explains his procedures well. I had to have a crown done after a root canal and I was never told of the cost before it was performed, maybe it was my place to ask. But I feel if the Dr is concerned with his patients happiness he should take the extra 3 minutes to go over what I will be responsible for. So back to my question as to why I have stayed, one it is located in the town I live in and is convenient. The other is his STAFF. He has 2 hygienest in particular that make it worth the hassle. I won''t say their names but they make us feel like family. "T" i will call her goes out of her way to ask about my life and I like that she remembers me for me and not just another butt in her chair. The other "K" is very high spirited, she is a magician with children and my kids will see no one else. His assistants are great, they are very reassuring and do a great job explaining things, which I feel should be the Dr's job. I think they realize his inadequacies. I found his front office staff to be wonderful. They also make it feel like a family and that's the only reason we stay.
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