Dr. Almaguer did a fantastic job applying my veneers! I have been very satisfied with them since he applied them to my front teeth... and very reasonable. The reason I am giving a '2' for customer service is because of a problem I encountered recently... a couple of months ago, I broke the veneer on tooth #9 and had to have it replaced immediately... Dr. Almaguer was not available to build a temporary and order a new one, but there was another doctor there - William Htun, who administered the repair... for some reason, that dentist ordered a full set of x-rays when I had a set done a few years ago (my dental insurance does not cover this procedure but once every 5 years)... I chipped the veneer by biting my thumb, so there was no reason (besides padding the bill) that an x-ray should have been taken - I thought it was odd, but didn't question it, as I am not a dentist... I was told the veneer was going to take 7-8 business days to arrive... (temporary was loose within 2 days after the "installation") I called 3 times before being "helped" and the receptionist claimed I had not gone to get color match, which I did the day after the initial visit (waited total of 3 weeks). They've sent me a bill for the x-ray also...