Review by
Smiling Patient
Stars:
3.0
on
2010-06-16
Link
Facilities:
Service:
Painless:
Results:
Cost:
Dr Pandhi was excellent, his wife/office manager, Mary was not. She is emotional, irrational and unprofessional. I prepaid for work done by Dr. Then got a bill as my insurance did not cover all they were expected (I knew this was a possibilitiy). One week later I got a check in the mail from the office. I called to verify what it was for and they confirmed an overpayment giving me permission to negotiate the check. One week later I got a bill in the maild stating that the overpayment was a clerical error. I now had 20 days to pay back the check they issued to me in error in addition to my bill. I understand mistakes happen but I am a starving student so I asked for a discount or a payment plan which they dont usually do, but given the circumstances I was hoping they'd work with me. When I asked Mary, she raised her voice and stated she would not give me any discount or payment plan because 3yrs earlier it took me 10 months to pay off a $100 bal. It seems unreasonable to me especially since my more recent history with the office included me PREPAYING for my dental work... Regardless of my payment history, it is unprofessional for her to yell at me....
out of 
