Dr. did a root canal that had to be redone by another dentist on an emergency bases. The Dr. agreed to a refund but it never happened. Her office staff/billing over charged on previous work done. Tried to get that refund and it never happened. Made many phone calls and Dr. only returned two. Sent email, fax no response. She made so many promises for refunds, such as a check or credit but again it never happened. Also was not comfortable office staff working on my teeth.