And I'm not the type of person to do that/complain. I was never fearful of the dentist before I went to him for my root canal. Toward the end of the procedure, the novacaine wore off and I literally jumped off the seat from the shock/pain 3 times. Every time I expressed that the tooth was no longer numb, but he absolutely would not part with more novacaine. One time he said, "you can take a little pain, can't you?" Well yes, but 1) it wasn't a little and 2) why should I when there's modern medicine? The 2nd & 3rd times I was told, "we're almost done." Was he paying for this novacaine out of his own pocket? I could not and still do not understand his refusal of pain relief. As a result, 8 years later, I still tense up every time I'm in the chair and request nitrous if available. He did good work...I have no complaints whatsoever about the work that he did, but you couldn't pay me to go back to him and I would never recommend him to anyone I considered a friend. I just want to warn others. Years later, I'm still scarred by the experience.