I was referred to Dr. Lam by a co-worker who told me that Dr. Lam is very patient and painless. I had an emergency treatment that required extraction of one cracked tooth that came loose. His staff made some changes to rescheduled another patient to accommodate me -- how cool is that? Because the tooth cracked into smaller pieces it became more complicated. Needless to say, after a painless shot, he extracted all the little bits and pieces and within a couple of days, I was able to eat normally. On my second visit, he got rid of an old filling that was decaying and now it look as good as new. I'm very happy with Dr, Lam and his staff!