Review by
Smiling Patient
Stars:
2.0
on
2016-12-09
Link
Facilities:
Service:
Painless:
Results:
Cost:
Be very careful. Kathy Hurt, Dr. Craft's "coordinator", is sneaky and aggressive. Be sure to read the fine print. My daughter submitted to orthodontic treatment and ended up needing to have healthy teeth filed after treatment because her bit wasn't right. Dr. Craft and Kathy got defensive and annoyed when we complained that we were not advised that this was a risk. Kathy said that we should have read our agreement, which the office refused to photocopy for us. SHOP AROUND AND ASK QUESTIONS BEFORE COMMITTING TO AN ORTHODONTIST. This office was very nice until we signed and made our first payment.
About Front Desk: Marti seems nice and accommodating but back-office people are under the spell of the doctor and of Kathy, who really runs the show.
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