Dr. Norton's office reminds me of a health spa. The staff is friendly enough, and his work is fantastic. My only complaints are that the prices are rather steep and there seems to be a bit of pressure on the sales end. Caution: He'll probably try to talk you into a pair of veneers. However, if you dont mind paying extra for the niceties, such as a paraffin wax or a neck warmer, than Norton is the dentist for you.