Very nice. Earlier when I had some procedures done, he took a good deal of time to talk me through the procedure and made sure I understood what was being done and why. He used to teach at Georgetown Dental School when it was around and that reflects in his desire to educate patients.
Insurance was always easy. I never had a problem but I'm confident the staff would have helped if needed.
About Hygienist: Very thorough and nice but also very talkative