I've only seen Dr. Nelson once because he recently took over the practice of my former dentist. The other staff has not changed, and they are always very helpful. I recently lost my job, so I went to Dr. Nelson with several fillings to replace before losing my insurance. He was gracious and flexible about fitting in the extra work on short notice, and he puts his patients at ease. Unfortunately, when the fillings were done, he couldn't quite get them shaped correctly and I've had some discomfort eating since then. To be fair, I haven't gone back to see if he can fix it. But have to find a new dentist now anyway. Overall, I trust him to do good work.