I don't recommend this dentist. I paid $6700 for my braces, while acquaintances I know paid only $3500 elsewhere and had much better results. I wasn't given a choice of the type of retainer I wanted at the end of my treatment. It took 3 visits back to Serrano to get a retainer that fit. The first retainer was way toooooo BIG and they made me continue to wear it for a whole month while another was being made. When I went in for the new retainer they tried sticking someone elses retainer in my mouth (Yuck!) and concluded the Lab must have lost the replacement. I continued to wear the "way- to- big retainer" and waited an additional 2 weeks for the third retainer to come in. Luckily, it doesn't fall out, but it doesn't cover my teeth completely either, so anybody I'm talking face to face with can see I'm wearing it right away. Ugh, the most unfortunate part of the whole mess is while wearing a retainer that was too BIG for 6 weeks, my teeth shifted. All that money wasted! I should have went somewhere else and saved $3000 At this office, you do NOT get what you pay for. I paid the entire $6700 out of pocket and I feel like they treated me as if I was a charity case during the entire process.
out of 5 stars
