Review by
Smiling Patient
Stars:
2.5
on
2013-01-30
Link
Facilities:
Service:
Painless:
Results:
Cost:
In 2010, I was making plans to get veneers or crowns for my chipped teeth. In this process, I had some questions for which I called the receptionist. Her response was always "we will call you back in 1-2 days." But she never called back so I had to try multiple times and she kept giving me the same response. Then, I got a call that my xrays had gone missing and that before I could move on with the veneers or crowns, I would need to get them redone. I asked them to check again and was told they would call in 1-2 days. This never happened, so again, I called but no one had had a chance to look for them so I was told someone would call me back. I got fed up, and ultimately took my business to Dr Jeremy Arroyo who did a fantastic job and who's staff was much more competent. Because my new insurance is out of network with Dr Arroyo, and I need a cleaning, I decided to call Dr Zamani in 2012. BIG MISTAKE. I set up an appointment for a cleaning last week. I failed to write the time down so I called today to make sure that was the correct time and date and I was told that they don't have a record of my appointment. Needless to say, I am not returning. The disorganization is unbelievable.