A chipped tooth was repaired with what I call bonding or veneer and the first try was the wrong color - the veneer part was very noticeably grey but the surface was smooth and the shape was perfect. To schedule a re-do it took a month and there was no extra charge. The color was acceptable but the surface was not smooth or even. Dentist did some more smoothing and polishing and he never did get it smooth; the surface is still raised in spots and feels rough on the tongue. I won't be going back. The whole time I felt like he just wanted to get done and go on to the next customer. The cleaning appointments are booked 5 months out also.