Review by
Smiling Patient
Stars:
4.0
on
2015-03-17
Link
Facilities:
Service:
Painless:
Results:
Cost:
The two crowns I received were done very well; however, it was the dishonesty of the billing for the reason I am writing this review. I was told that I had to pay in full at the time of service, which I was prepared to do. My insurance paid only a portion and I was quoted a specific amount and told that I might get a discount when I had the crown done. When I arrived I was quoted $909.00 rather than $1035.00, which I paid in full! However, six months later when I returned for my regular cleaning I was told I owed the dentist $165.00 dollars more for the crown. I asked the front office why, since my insurance had paid months ago. The response was that the office had tried to reach me but my address was wrong. This was a complete lie since I never changed my address. In addition the office notified me numerous times of my appointment for my six month cleaning! When I complained about the lack of notification - the response from the office was that I must have thought I was on some sort of payment plan. Really? What office bills only every six months? Needless to say the dishonesty of the book keeping will keep away from this dentist. The front office was indifferent and blatantly lied to me about the billing!! Never again!!
About Front Desk: Non way to rate terrible service and a dishonest billing process!!
out of 5 stars
