About Front Desk: My complaints are for the office/front desk staff. I originally recieved a claim receipt that they had paid and I only had a small co pay. They orginally denied they ever recieved payment from my insurance co. though my insurance co. paid them direct deposit. They will answer the phone put you on hold for 10 minutes. They were rude and unproffessional handling my concern that I over paid. It has been since December I have no resoloution. I have also contact my insurance co. they assure me its all on their end. They are in no rush, they have my money my insurance's money and have no concern. I realize this is comman practice to bill people on estimates rather than what insurance will pay, but it doesnt make it right, when the insurance does pay, they are in no hurry to refund the money.

Front desk:

My Experience:

Duration: 20 minutes

I know this doctor: 2 months