Read review posted by Smiling Patient on July 7, 2017, 2:15 p.m. for Dr. Becky Coats - Dentist

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Read review posted by Smiling Patient on July 7, 2017, 2:15 p.m. for Dr. Becky Coats - Dentist

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Dr. Becky Coats DDS, MAGD Grapevine Dental Care - Dentist

4.5 based on 3 reviews

out of 5 stars

Grapevine, TX

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Review by Smiling Patient Stars: 2.0 on 2017-07-07 Link

Facilities:

Service:

Painless:

Results:

Cost:

Cleaning done by hygienist, was thorough procedure, but was painful for several days. Price quoted ahead of time was increased by +$100. I was "given" a electric toothbrush "system" on the way out. Later to learn I was charged for it, without any prior notification or prior OK from me. I was told the return visit within 6 weeks) would be free; but on the way out was told it would be an add'l $100+. When I returned (3rd visit) I was strong-armed (not by original receptionist/biller) to sign a credit card statement for on-file future use; when I refused I was told I had to see another DDS in the future; and was not allowed to keep the appointment made and confirmed.

About Front Desk: (1st & 2nd visit) I was told there would be no charge for initial x rays, yet I did receive a bill afterwards. I was not given copies of all of the paperwork requested (for cleaning visit). Initial told one price then actually another.

About Hygienist: competent and thorough

My Experience:

Duration: XRays took several hours

I know this doctor: 4 months - don't know if treatment was a success, as not allowed to have checkup appt.