My service has been good through Dr Bhatia, but I am still in treatment. I must warn you as an adult that she talks down to you like you are a child from time to time. (after all children seem to be the majority of her patients)
Also, I sat next to a child that was there after school and Dr Bhatia was not very nice to the patient and I would never let her talk to my child that way and minimize him like she did for not brushing properly. (everyone sitting in the chairs waiting for treatment beside him heard and saw her talk down to him about his lack of brushing....that is not good business and was probably very embarrasing for the child) I do not prefer to listen to everyone elses issues and her complaints about what they are not doing correctly while I am ptiently waiting for someone to assist me.
She is very welcoming during consultation and first visits, but it is not always like that when you are there throughout your treatments.
Yes, she does know what she is doing and is a great dentist.....but I think she lacks in maintaining her "people skills" at a professional level at times.