The whole staff was so sweet and so nice. I hate getting my teeth worked on, and they made me feel, like they knew me forever, and have all been in the office for twenty years or more. Dr. Shipp is very caring and explains everything for how you want it. I didn't want to know what he was going to do at first, but then he explained after it was done. I can't wait to go back for another root canal! He and his staff are the best!