Dr Klass is very nice and very easy to talk to. There are quite a few hygenists there, but they make sure that you get the same (if possible) everytime you go there. I have been going there twice a year for the past 10 years and have always had a good experience. The only thing is that it is sometimes hard to schedule an appointment on short notice, but I have never had a problem if I schedule in advance. Insurance is a breeze, no forms to fill except they make a copy of your card if there is one. I don't know cost, otherwise, since I have insurance.