Review by
catonsville-mom
Stars:
2.0
on
2010-08-20
Link
Facilities:
Service:
Painless:
Results:
Cost:
This is a review of Dr. Sanchez's front-desk staff and his personal skills not his ability as a dentist. I had an insurance form mix-up and needed some fairly quick action on the part of the staff to save me from a lot of inconvenience. The staff person was defensive and dismissive and ultimately refused to help me in time to avoid having to cancel an appointment with a specialist. I alerted Dr. Sanchez to this unpleasant experience and my considerations for finding another general dentist and his response was to call and ask me if I wanted to cancel any future appointments. No apologies have yet been offered.
out of 5 stars
