This complaint isnt about the staff its about the doctor. Waited almost a hour after my appointment time everytime i went to this doctor. I complained of pain in my back left molar everytime i went in and he said it was nothing and ignored it. That was after three cleanings..I moved found a new dentist i had horriable pain in the same tooth made a appointment. The dentist knew what was wrong not even five minutes after looking at my tooth and requested a x ray..which this dentist never did when i complained of pain..and the x rays he did take he didnt notice anything. My new dentist was astonished i went on with the pain for so long and put me on pain meds and a antibiotic. The outcome was a needed a root canal from just a simple cavaity because he missed it for so long. Also one visit i had when i came in for the pain and he stuck his dental explorer(needle like) right into the tooth that hurt i screamed and pushed his hand away and he yelled at me for touching him. I realized what a horriable dentist he was when i went to my new dentist he wouldnt even get near the tooth i mentioned. This guy has no empathy and no regard for what the patient says..my entire family is switching because of the negligance of this.