About Hygienist: All office and chair-side staff have been totally wonderful. The first time I went -- during which I was in the chair for probably six hours total -- I walked in scared, but soon relaxed because of the manner of staff and dentist alike, as well as the time spent by all of them in explanations. No surprises. I knew exactly what was going on. I liked that. I was treated as a real person by everyone, not as an object or "just another patient." And yes, the office is squeaky clean! Relaxing.