Dr. Rice was extremely pleasant, as were his staff. They ask you to fill out a sheet explaining to them what your priorities and/or fears are re: your dental visit, which was very reassuring, and which they actually paid attention to (I checked the "efficiency" box, and they have been very much so - even apologizing upon taking a little extra time). They let their patients use ipods while being worked on, and the facilities look very new, and everything seems to be very high-tech. Two things - the cost did seem a little high, though they were careful to go over everything with me beforehand, and the facilities are a teeny bit cramped. Otherwise, I would definitely recommend them.