Review by
Smiling Patient
Stars:
2.0
on
2011-03-23
Link
Facilities:
Service:
Painless:
Results:
Cost:
Horrible customer service!!! My husband has been going to Dr. Solomon for over 30 years. He recently needed to be fitted for a night guard which was expensive. We make cash payments and have been making payments. 3 months later and we still don't have a mouth guard. I called today 3/23/2011 and they said that they had it since 2/8/2011. We payed off our balance the end of February and they said that they didn't call us to let us know that it was in on the 8th because the balance wasn't paid in full. It has now been paid off since the end of February and still didn't receive a call to let us know it was in. I think it's horrible that they would put the money in front of their patients well being. My husband has been in pain every night and could have used the mouth guard. They are horrible that they want to put their patients well being last over their money. HORRIBLE!!!!!!!!
out of 5 stars
