Very easy going and quick. Not the most informative dentist I've had (ie: he doesn't nag about flossing or talk too much shop), but good if you're looking for a quick in & out experience. The office staff failed to give me a few callbacks, but generally quick to get an appointment and they are good about outlining and detailing costs, etc. Worked well with my insurance company. Facilities are pretty standard. Nothing fancy and not the most polished. No TVs or anything like that. Staff was friendly.