Read review posted by kd on May 6, 2013, 9:12 p.m. for Dr. Usha Shah - Dentist

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Read review posted by kd on May 6, 2013, 9:12 p.m. for Dr. Usha Shah - Dentist

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Dr. Usha Shah DDS - Dentist

4.5 based on 6 reviews

out of 5 stars

Milpitas, CA

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Review by kd Stars: 2.0 on 2013-05-06 Link

Facilities:

Service:

Painless:

Results:

Cost:

1]dr shah's husband told me i would be given a free consultation, i wrote that on the document i signed in the first day and guess what yet they charged my insurance without letting me know 2]i got a crown replacement done.my crown imprint was taken by a trainee over there not dr shah herself.when the crown comes it did not fit me properly and had to make many ammedments. 3]when paying so much more they charge the customer much more than their agreed upon rate with the insurance company for that treatment , this is after their generous 20% discount as proclaimed by them. Be ware!! and once you come to know that and you ask the doctor she says " oh we haven"t raised our prices since many years" . Their rates are certainly not nominal. 4]The billing says all charges are due at the time of the treatment and nd then they send you another bill for things they did not specify verbally or in writing that they would charge you or your insurance. 5] you would get quote for one thing and your insurance would be charged for several other so you end up paying a lot more even though you think you haven't. you can easily get some more treatments done with that insurance balance. not at all trust worthy.

About Front Desk: I called the front desk several times to sort out the excessive billing matters. They never got back to me. In my review elsewhere they get back to me saying insurance companies can make mistakes.I asked them to let me know what mistake the insurance company made I can follow up with the insurance company and they never got back to me.

Front desk: