Procedures were very costly. Heard other people in office on different occasions being told that they needed the same costly procedures done. This fact makes me unsure if they were actually necessary or not. The receptionist and staff were very nice. Once I had a teeth scaling procedure and the hygenist did not numb my teeth...it was veeerrrryy painful. The next time I came to do the rest of the procedure and a different hygienist did numb my teeth. My husband was also told he needed expensive treatment done. Would not return unless a second opinion from different dentist returned the same diagnosis.