I never feel pressured by this dentist to get any work done. He gives the pros and cons and allows you, the paitent, to decide. I had a bridge, mercury filling removals, and purchased teeth whitening solutions from this office.Dr. Hay is also extremely careful that I not experience pain during any of the procedures. Additionally, he has excellent hygienists on staff. They make me proud of the health of my teeth which has made me more aware of my overall health.