I have just been to see Dr. Hay again and he is really so incredibly nice. His chair side mannder is gentle and he always is checking in with me & asking how things are going. There are never any surprises, which I like. I've had some pretty major issues and every visit ends up actually being relaxing - now what I would expect. He is very kind and makes an appt I usually am not excited about turn out to be a very easy going thing. I can't imagine a better dentist is available. Also I find the ladies in the office are very friendly and always remember to ask me about my family.