I was ushered out while our young son was treated by her and her staff. When he complained that the bitewings hurt before the xrays were taken he was told to sit still and complete the xray process. His gums were irritated for a few days and he does not want to return for further treatment. We called her office and spoke with her assistant (also a dentist) and explained what happened and she continued to reply, "Bring him in again when he's ready." I told her I didn't think she understood that my son is now afraid and it will be difficult to return. I asked her to run it all by Dr. Doberenz. We received a formal letter in the mail next week saying our family would no longer be treated by her office and to find a new dentist. Our son feels worse now that the situation was handled by rejecting our family when I spoke up on his behalf.
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