Dr. Peterson is very nice and cordial. She is professional in what she does, as far as I know, being the parent of her patients. The cost is also within range.
However the office manager as she calls herself is horrible. She is very condescending, self-righteous and is not very smart in doing what she does.
We have been with the dentist for three years, after we got the recommendation from one of our friends of this dentist.
Recently there was a overdue payment issue with our insurance. The dental office manager pushed us to pay ourselves, even though after my three conversations with the insurance company, it turned out to be the wrong policy number being submitted from the dental office. We do not mind paying ourselves, just wanted to find out why the insurance didnt pay.
However the office manager instead forced us to pay out of pocket ourselves. Later on, after I got the insurance company rep on the phone to confirm the situation, the dental office sent a letter saying that from now on, we should pay out of pocket up front for every visit.
It is a hassle to deal with this kind of situation. We decided to change doctor unfortunately.
out of 5 stars
