Dr: competent/fine; male dental hygenist: fantastic/very friendly and thorough; dental assistants: sufficient; front office staff: grumpy/rude/unfriendly
I've been going to this office for over 4 years simply because it was on my insurance plan. I feel my actual dental care was fine - no complaints and they even got me in as an emergency visit at one point, although I had to pay extra for that. However, it is nearly impossible to get a routine visit that isn't 3-6 months in the future. I had to reschedule a cleaning last year and it took 6 months to get a new appointment, which is when my next one was scheduled anyway, so I completely missed a cleaning and it was a year between appointments. I'm not really sure why the front office staff is so gruff and why the Doctor puts up with it, but it certainly wasn't my favorite reason for going there. The dental hygenist is probably the best thing going at that place - very friendly, encouraging, helpful. Not sure how he was ever hired there, but he's worth it.