If you care about pain management and congenial front desk personnel, Dr. Sackman's office is NOT for you. One of the desk clerks (name starts with a "K") is reminiscent of Nurse Ratchet from "Cuckoo's Nest;" her forced smile and general contempt for the clients is transparent and unsettling. She contradicted herself on two occasions when speaking on the doctor's behalf. Sackman grossly under-manages pain, post root canal, and has an almost imperious manner about discussing post-operative pain management. This same desk clerk was quoted saying, "The doctor doesn't generally like to prescribe pain medication." So, unless you prefer modern office decor and curt/rude front desk personnel over adequate pain management and personable desk staff, maybe Dr. Sackman is a great choice. It would behoove him to not make his patients feel like he's doing them a big favor by prescribing a paltry amount/strength of pain relievers after invasive/extremely painful oral procedures. In fairness, Sackman does competent work, but his post-care policies/manner leave much room for improvement.
About Hygienist: Conversely, the hygienists were ALL terrific; they were friendly, knowledgeable, helpful, and pleasant as can be. Too bad they also don't work the front desk.
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