Dr. Orstill had been my dentist for many years and I used to recommend him highy. His hygienest Sally is terrific and can calm even the most nervous patient. Unfortunately- and perhaps because they are very busy-I have felt that their service has slipped. The receptionist got my appt. day confused and was not that apologetic when I told her I had driven 40 minutes and hired a babysitter to make my appt. Additionally, after getting three filllings replaced and having pain days later, the dentist did not want to see me back-he said I should get a route canal from an endodontist. In genral, the customer service has slipped but it was excellent for many years. The office is lovely and most procedures painless. They do not use dental dams to replace fillings however-and this bothered me.
out of 5 stars
