I had an emergency with the root canal that was done by my general dentist and was sent to Dr. Michaelian (Daly City office) for treatment. I have never experienced a more pleasant dental environment. The staff is wonderfull. The front office ladies explained, in detail, what my insurance would cover and the dental assistant was so friendly and caring. Dr. Michaelian is so thorough with his explainations of treament. He told me everything he was doing every step of the way, which is very important to me. As far as pain goes, I was in for emergency treatment because of severe pain and he found the problem and fixed it right away.(my general dentist missed a canal when filling my tooth, yikes don't get me started on that) Anyway, WIthin one week the pain was gone! I wish he was a general family dentist. I highly, highly recommend his office!